Our Infection Control Policy
The continued spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns for you and your families. Your well-being, and that of our staff will remain our top priority as this situation continues to evolve. We continue to monitor the situation closely and are following the latest guidance from local, provincial and federal health authorities.
Here are some of our new protocols to maximize safety:
-We are rescheduling some routine patient visits to a later period when the virus risk is less. If you wish to reschedule your appointment, please email, or call the office directly.
-We have implemented a stringent pre-screening system. Anyone with symptoms of possible virus infection, and those with a recent travel or virus exposure history, will be asked to reschedule their appointments.
-We are asking patients to come into the clinic alone. Exceptions will be made for those with a communication barrier, one parent of our young patients, and those requiring physical assistance from a caregiver.
-We have implemented new procedures in our office to minimize visit and wait times and volumes in the clinic. These include scheduling of all appointments during the day to allow for physical and time spacing.
-We have installed acrylic shields at the reception desk and are able to provide contactless payment in many cases.
-We will be asking you to observe hand cleaning, and we will require you to wear a mask during your visit.
-We have increased deep cleaning of our entire clinic regularly throughout the day. This includes sanitizing surfaces and patient contact areas in all public areas and patient care areas.
-All our instrumentation will be carefully disinfected between patients.
-All our personnel will utilize personal health protection including masks and gloves as necessary given their patient interaction roles and according to the latest recommendations from local health authorities.
-We are actively monitoring the health status of all our staff on a regular basis. Anyone with symptoms or risk factors for viral infection will not be working in any position that will present a risk of viral transmissions to any patients or other employees or staff.